System
Diagnostic & General
Maintenance
Resolves all issues not caused by faulty hardware or
damaged installed software.
Needs
Analysis
Complete,
detailed recommendations for any planned upgrade or
infrastructure expansion.
Guaranteed
System Resolution
Complete
resolution of all system problems backed by a 60-day
warranty.
System
Tune-up
Six-month follow-up service. Returns a system its
optimal state and reinstates 60-day warranty of prior
Guaranteed System Resolution.
Targeted
Software Installation
Installation of
specific, required products following System Diagnostic
and General Maintenance.
Just-in-Time
Support
Answers to
clients information and training-related
questions.