System Diagnostic & General Maintenance Needs Analysis Guaranteed System Resolution System Tune-up Targeted Software Installation Just-in-Time Support		Services: Needs Analysis   This service can apply to one or more systems or to an entire Macintosh infrastructure. It can be utilized at the start of a client relationship or at various points during the relationship.   Purpose of the Service To plan for upgrades and infrastructure expansion. To learn your goals and needs. To conduct a complete hardware and software inventory for one or more systems. To make comprehensive recommendations to meet your needs.   Benefits That You Receive One expert point of contact regarding your system or infrastructure needs. Detailed inventory, assessment, options, and recommendations. Complete specifications of all required changes, additions, and purchases. Full implications of any changes before they occur.   Service Process Preparation You provide an overview of your goals, needs, and current infrastructure. Fees are quoted for this service. A service order is prepared, signed by you, and returned to us.   Service Comprehensive data is collected for your system(s) or infrastructure. Options needed to achieve your goals are evaluated. Any required additional hardware and/or software is determined. Research is undertaken for known issues regarding the proposed new configuration. If they exist, we evaluate alternatives and workarounds. You receive a detailed report with recommendations and a list of all required components.   Follow-up Option Guaranteed System Resolution to implement some or all of the recommendations.
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