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Services:
System Tune-up
This
service is recommended six months after Guaranteed System
Resolution or earlier Tune-Up.
If you wish to use this
opportunity to upgrade your system, Needs Analysis is also
required.
Purpose
of the Service
To return your system and configuration to its optimal
state.
Benefits
That You Receive
Correction of any current problems.
Avoidance of potential looming problems through a full
set of maintenance tasks.
Installation of key updaters.
Reinstatement of MacResolutions 60-day warranty.
Service
Process
Preparation
You describe any system problems or issues since the last
MacResolutions service.
You describe any changes made to the system since the
last MacResolutions service.
Fees and payment terms are quoted.
A date and time is set for an on-site visit.
You are advised to back up any software or data that are
on the system. If you choose to backup, it is completed
before the on-site visit.
You arrange for uninterrupted access to the system during
the on-site service.
A service order is prepared, signed by you, and returned
to us.
On-Site
Service
Hardware Diagnostics
As required to
address current problems.
Software Diagnostics and General
Maintenance
Includes hard
disk drivers and directories; viruses; file
fragmentation; invisible desktop files; damaged
resource forks; corrupted fonts; Parameter RAM; and
Power Manager.
Software Updates
For key
applications
Problem Resolution
For all issues
that have arisen since the last service.
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